Terms and Conditions - House Clearance Holborn
Introduction
Welcome to our House Clearance services in Holborn. These Terms and Conditions govern your use of our services and outline the responsibilities of both the service provider and the client. By engaging our services, you agree to comply with these terms.
Scope of Services
We provide comprehensive house clearance services, including the removal of unwanted items, furniture, and appliances from residential properties in Holborn. Our services are designed to be efficient, respectful, and environmentally responsible.
Included Services
- Furniture removal
- Appliance disposal
- Household item clearance
- Garden waste removal
- Donations to local charities
Excluded Services
- Hazardous waste removal
- Asbestos disposal
- Items requiring special handling or permits
Booking and Payments
To secure our house clearance services, a booking deposit is required at the time of reservation. The remaining balance must be settled upon completion of the clearance.
Payment Methods
- Bank transfer
- Credit/debit cards
- Cash payments
Payment Terms
All payments are due within 14 days of the invoice date. Late payments may incur additional fees as outlined in our payment policy.
Cancellation and Refunds
We understand that circumstances may change, allowing for the cancellation of services.
Cancellation Policy
- Cancellations made at least 48 hours in advance incur no penalty.
- Cancellations made less than 48 hours in advance may be subject to a cancellation fee.
Refunds
Refunds for deposits made are available upon cancellation, minus any applicable fees. Refund processing may take up to 14 business days.
Liability and Insurance
We prioritize the safety and security of your property during the clearance process.
Liability
We are liable for any damages caused by our personnel during the clearance. However, we are not responsible for pre-existing conditions or items that are not properly secured by the client.
Insurance
Our company carries comprehensive public liability insurance to cover any accidental damages that may occur during the service.
Customer Responsibilities
Clients are expected to:
- Provide clear access to the property
- Securely pack and categorize items where possible
- Inform us of any specific instructions or restrictions
- Ensure that the property is legally accessible for clearance
Data Protection
We are committed to protecting your personal data in accordance with applicable data protection laws. Any information collected during the booking and clearance process will be used solely for service delivery and will not be shared with third parties without consent.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in this region.
Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
Acceptance of Terms
By booking our House Clearance services in Holborn, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.